At GRUEM-ADVANCED, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our services.
We collect information you provide directly to us when requesting our cleaning services. This includes your name, email address, phone number, physical address, and details about your cleaning requirements. We may also collect payment information necessary to process transactions for our services.
When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, and operating system. We use this information to improve our website functionality and user experience.
We use the information we collect to provide and improve our cleaning services. This includes scheduling appointments, communicating with you about your service requests, processing payments, and responding to your inquiries. We may also use your contact information to send you important updates about your scheduled services or changes to our policies.
Your information helps us customize our services to better meet your specific needs. We analyze service patterns and preferences to enhance the quality of our offerings and develop new services that might interest you.
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors or scheduling software providers. These partners are contractually obligated to keep your information confidential and use it only for the purposes we specify.
We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our staff and clients.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include encrypted data transmission, secure servers, and restricted access to personal information by our employees.
While we strive to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but commit to notifying you promptly if we become aware of any security breach affecting your data.
You have the right to access, correct, or delete your personal information at any time. If you wish to review or update your information, please contact us using the details provided on our website. You can also opt out of receiving promotional communications by following the unsubscribe instructions in any marketing email we send.
If you have concerns about how we handle your data or wish to exercise your privacy rights, we encourage you to reach out to us directly so we can address your questions promptly.
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after such changes indicates your acceptance of the updated policy.